Refund Policy – Newspaper & Web Subscription
At SeeTimes, we value the trust of our subscribers and aim to provide a transparent and user-friendly subscription experience.
1. Cancellation Policy
Subscribers may cancel their paid subscription at any time by submitting a cancellation request through:
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Email support
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Customer care helpline
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Official SeeTimes website account section
Once the cancellation request is confirmed, the subscription will be deactivated as per the billing cycle or immediately based on user preference.
2. Refund Eligibility
Refunds for paid subscriptions will be processed on a pro-rata basis for the unused subscription period after cancellation.
This means the refund amount will be calculated only for the remaining days of the subscription post-cancellation.
3. Refund Method
Approved refunds will be credited using the original mode of payment within 7-14 business days from the date of confirmation.
4. Non-Refundable Charges
The following will not be eligible for refund:
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One-time activation or registration fees (if applicable)
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Convenience or transaction charges (if applicable)
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Amount for subscription period already used before cancellation request
5. Free App Access
The SeeTimes New App is completely free to access.
Users can read news and content without any subscription fee.
Paid subscription applies only to premium newspaper delivery and exclusive digital services (if applicable).
6. Company Rights
SeeTimes reserves the right to:
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Reject refund requests in case of misuse or policy violation
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Modify the refund and cancellation policy at any time, with prior notification to users
For refund or subscription support, contact: sp@smail.tv